Delivery Information
We deliver compounded and specialised medicines to metro and regional locations in Australia.
For production and delivery timeframes for your order, please refer below.
Production timelines
| Medicine | Production time |
|---|---|
|
Simple compounded medicines |
1-2 business days |
|
Complex compounded medicines |
2 business days |
|
Specialised or sterile medicines |
Estimated Australian delivery times following production
| State | Area | Delivery via Australia Post Express Service or Star Track Couriers (selective regional areas may take 1 additional business day) |
|---|---|---|
|
VIC |
Metro and regional |
2-4 business days |
|
NSW / ACT |
Metro and regional |
2-4 business days |
|
QLD |
Metro and regional |
2-4 business days |
|
TAS |
Metro and regional |
2-4 business days |
|
SA |
Metro and regional |
Up to 2 business days |
|
NT |
Metro and regional |
2-4 business days |
|
WA |
Metro and regional |
2-4 business days |
|
*Delivery estimates are based on those provided by our delivery suppliers and are subject to change based on factors including travel restrictions, high volumes of deliveries, and other unforeseen circumstances. |
||
Postage and courier costs
| Service | Cost |
|---|---|
|
Express post (all Australian locations) |
$16 |
|
Cold chain courier (all Australian locations) |
$40 (for cold storage products only) |
View our shipping and returns policies.
If you require further information, please do not hesitate to contact us.